Credit can also be
traded in the market. This in its purest form is called the
Credit Default Swap market, which is essentially a traded
market in credit insurance. A credit default swap represents
the price at which two counter-parties will exchange this risk
- the protection seller takes the risk of default of the
credit in return for a payment, commonly denoted in basis
points, where one basis point is equivalent to 1/100 of a
percent, of the tentative amount to be referenced, while the
protection buyer pays this premium and in the case of default
of the underlying loan, bond or any other receivable, delivers
this receivable to the protection seller and receives from the
seller the par amount which is made whole.
Importance of
the Credit Score in the United States of
America
In the United States of
America, a credit score or credit rating represents an
estimate of an individual's financial credit-worthiness as
calculated by a standard statistical model. A credit score
attempts to quantify the likelihood of a prospective borrower
to fail to repay a loan or other credit obligation
satisfactorily over a specified period of time. The credit
score is normally based on the information in an individual's
credit report. Lenders such as banks and credit card companies
use credit scores to manage the risk that is posed by lending
money to consumers and keep it at a minimum. Examples of this
kind of uses include determining a list of people who qualify
for a loan, assigning credit limits, assigning a suitable
interest rate, and managing accounts that are already open
and, for example, treatment of accounts that are already in
default. The use of this system of credit or identity scoring
prior to authorizing access or granting credit is regarded the
implementation of a trusted system. While the most
popularly-known score in the United States of America is FICO,
there are several others, such as NextGen and Vantage that
also operate.
The FICO
score
FICO (pronounced similar
to 'psycho', rhymes with it) is an acronym for Fair Isaac
Corporation (traded publicly under the symbol FIC) and usually
refers to the best known credit score system in the United
States which is calculated using different mathematical
formulae developed by this company. This score is one of the
most important factors in obtaining credit in the United
States of America and demarcates you into categories fit to
receive good or bad credit treatment. In institutions which
use scores as the primary factor in their lending decisions,
scores below certain numbers which is usually set by each
lender's risk management department, may result in denial of
credit or the credit being offered at a higher interest
rate.
The three major credit
reporting agencies in the United States of America, namely
Equifax, Experian and Trans Union, calculate their own FICO
scores, which go by different trademark names as well as many
different versions of the score, and these often differ
because of what they are meant to predict and when they were
written originally. For instance, Beacon, Beacon 96 and the
Pinnacle are available only from Equifax; Empirica Auto 95
Precision Score and Precision 03 available only at Trans
Union, and Fair Isaac Risk Score available only at Experian.
These versions which were all developed for the respective
agencies by Fair Isaac, differ from one another and are
updated periodically to include changes and reflect the
consumer's current repayment behavior. The NextGen scores are
the most recent addition to the list of scores, but creditors
vary in terms of their choice version that they prefer to
use.
These scores often use a
multiple scorecard design. Each version uses 10 or more
individual scorecards, and each of these individual scorecards
are generally compared with similar others. For instance, a
borrower with two one month old late payments will be scored
against a population with a few minor delinquencies. The
individual in question is then graded according to the
variables that seem to indicate a repayment risk in that
group. This feature can cause a borrower with delinquencies to
score in the same range as a borrower without any
delinquencies.
It is worth mentioning
that each of these credit reporting agencies have also
developed their own separate proprietary versions of a credit
score that is intended to compete with Fair Isaac's score.
Although not as popularly used, these scores like Trans
Union's TransRisk score or Experian's ScoreX score are less
expensive than the FICO score and, in certain situations, may
predict the risk level of a prospective borrower more
accurately. The cost savings of a non-FICO score are found to
be tempting to some banks and credit card companies, who
desperately need an accurate risk assessment on millions of
accounts every year. Only time will tell whether these
alternative scores will ever manage to displace Fair Isaac
from its dominant position in the U.S. market when it comes to
credit scores.
Almost all large banks
also have a practice of building and using their own
proprietary statistical models for credit scoring purposes,
often in conjunction with the FICO score or other outside
scores. The statistical models that generate credit scores are
most often subject to regulations as laid down by the federal
government. The Federal Reserve Board's Regulation B, which
implements the Equal Credit Opportunity Act, explicitly
prohibits a credit scoring model from considering any
prohibited basis such as race, religion, national origin,
color, sex, or marital status for the calculation of the same.
Regulation B also dictates that credit scoring models need to
be empirically derived and statistically sound. Moreover, if
any adverse action needs to be taken as a result of the credit
score, for example if an individual's application for credit
is denied, then specific reasons for the denial must
mandatorily be provided to the individual. A simple statement
that the individual failed to score high enough is
insufficient; the reasons must necessarily be specific and
detailed.
There are several
generally accepted algorithms that exist for extracting the
primary contributing factors to a low credit score. One or
more of these algorithms are normally used to supply a list of
reasons in the event that a loan applicant has been denied
credit, in order to satisfy the Regulation B requirement that
specific reasons are disclosed. Some consumers feel these
adverse action reasons are somewhat insincere, as the only
determining factor for credit denials is a numeric score and
the reasons are summed up only for the consumer.
As we have already seen,
each credit bureau also has one or more of its own generic
credit scores, available both to consumers on their websites
as well as lenders. For ease of use, these scores are usually
mathematically scaled so that they fall in the same general
range as the FICO score. These scores are used by some
businesses to assess credit-worthiness in the absence of which
they would not be offered; however the FICO score continues to
be the dominant score in use today. Fair Isaac currently
offers scoring models for the U.S.A., Canada, and South
Africa. It also offers a "Global FICO" for many other
countries across the world.
Credit Scores
Online
FICO scores are
available online, on websites such as http://www.myfico.com,
for about $45 for scores from all three different bureaus.
This is significantly at a higher price and more difficult to
get than potential creditors would want to pay for the same
information; for instance a loan broker is able to get all
three reports with FICO scores for as little as $15 with only
a name and social security number.
Purpose of a FICO
Score
A FICO score is
essentially a tool for those financial institutions or
individuals who look to obtain debt. There are many bizarre
myths surrounding the reason why one should build a FICO
score, that are spread by the banking industry and the media
outlets they endorse, as also do many self proclaimed
financial advisers. Some of these myths proclaim that you need
a FICO score to rent apartments, student loans, cars, obtain
cell phones, and home loans though many established financial
advisers point out that this is not the case in reality. Some
other financial advisers advocate against using debt and
instead opine you'd rather use your personal income to build
wealth and save for purchases. They proclaim that even though
many of them are millionaires themselves, their own FICO score
is 0 because they do not borrow money or have any
debt.
Most importantly what
needs to be noted hence is that a FICO or Credit Score is not
an indicator of wealth but rather a tool used by banks and
other lending institutions to determine credit worthiness when
lending money to an individual. Furthermore it has been seen
that a high FICO or Credit score is necessary only if an
individual or financial institution is looking to continuously
obtain debt.
Make-up of the FICO
Score
FICO scores and its variants have been
designed to measure the risk of default, by taking into
account various factors. Although the exact formula for
calculating the FICO score is a closely guarded secret, Fair
Isaac has disclosed the components and the approximate
weighted contribution of each. This approximate makeup of the
FICO score that Fair Isaac has disclosed to consumers is as
follows:
- 35% punctuality of
payment in the past
- 30% capacity used which is the ratio
of current revolving debt (for example credit card balances)
to total available revolving credit (for example credit
limits)
- 15% length of credit history
- 10% recent
search for credit and / or amount of credit obtained recently
- 10% types of credit used (for example installment,
revolving, consumer finance)
The above percentages
provide a very limited degree of guidance in understanding a
credit score. For example, the 10% of the score that is
allocated to 'types of credit used' is undefined, leaving
consumers unaware what type of credit mix to pursue. 'Length
of credit history' is also an unclear concept since it
consists of multiple factors like being the oldest account
open and the average length of time an account has been open
for. Though only 35% is attributed to punctuality, if a
consumer is substantially late on numerous accounts
consecutively, his score is sure to fall far more than 35%.
Bankruptcies, foreclosures, and judgments are certain factors
that affect scores substantially but are not included in the
simplistic pie chart provided by Fair Isaac.
Furthermore,
Fair Isaac does not use the same 'scorecard' for everyone. The
scorecards have been segmented so that there are over a
hundred different actual scoring models that are applied to
different individuals based on different ranges of input
values; some scorecard segmentations for instance include age,
depth of credit history, etc. The implications of this kind of
segmentation are that while the approximate weighted
contribution detailed above may be an average across all
scorecards, individuals will receive different scores or
weightings based on the scorecard segmentation category that
they fall into. Some consumers have noticed their scores
decreasing by small amounts for no apparent reason and fail to
get an explanation in this regard from the scoring
authorities.
The FICO score is not
all important too; although current income and employment
history do not influence the FICO score, but they are also
considered while applying for credit. For example, an
unemployed individual with no other sources of income will not
usually be approved for a home mortgage, regardless of his or
her FICO score.
There are several other special factors
which can weigh on the FICO score:
o Any funds owed because
of a court judgment, tax lien, or any similar dictate, carry
an extra negative penalty, especially when recent.
o
Having above a certain number of consumer finance company
credit accounts also calls for a negative weight; critics are
of the opinion that this causes a vicious cycle, locking
people into continuing to use consumer finance companies and
hence should be avoided.
o The number of recent credit
checks also can weigh down on the score, although the credit
agencies claim that credit checks that are made within a
certain window of time do not aggregate, thus allowing the
consumer to shop around for rates.
Range of
Scores
FICO scores range on an
average from approximately 300 to 850 and exhibit a
left-skewed distribution with a United States of America
median around 725. A score above 720 is generally considered
to be good credit, while a score below 600 is considered to be
poor.
Free Annual Credit
Reports
As a result of the
Fair and Accurate Credit Transactions Act or the FACT Act,
each resident of the United States of America is entitled to
one free copy of their credit report from each credit
reporting agency once in every twelve month period. This
information is available at the credit bureau-operated website
http://www.annualcreditreport.com from where it can be accessed. However, this
report does not provide credit scores, instead, it is mostly
useless consumer credit scores which are not used by any
businesses, are offered for purchase at the time these reports
are generated. Many other commercial websites offer free
credit reports; usually these sites attempt to lure consumers
into paying for related services. It just goes to further
prove that nothing in today's world is available truly free of
cost!
Ways to Improve the FICO
Score
Since the method
involved in calculating the credit score is essentially
nothing but a complicated formula, one can change the score by
causing changes in the variables that are important factors in
the equation. There are several approaches to accomplishing
this, some of which are:
Credit
Counseling
Various credit
counseling organizations are available for consultation and
the services they offer are usually free of charge. Mortgage
professionals however do caution that using
a credit counseling service may negatively affect your credit
report.
Credit repair
There are many credit
repair organizations also that exist which offer their
services free of cost; however these organizations have been
found to employ less standard solutions. Hence, many websites
recommend against using credit-repair organizations, since
they claim that the tactics adopted by these organizations are
illegal. A typical example of such an illegal credit repair
approach is to obtain what is known as an Employee
Identification Number or EIN and use this while applying for a
credit; this Employee Identification Number is the same length
as a Social Security Number and is tied to your name in the
same way. This practice is illegal however and a blank credit
report often looks just as bad as one with a derogatory item
on it. Some credit repair organizations claim to be able to
accomplish immense improvements in scores in very short
periods of time. The costs involved in these repair activities
are usually prohibitively high and the results are not usually
guaranteed to be desirable.
Help
Yourself!
It helps to believe that
you can trust yourself and your intuitions to try and make
things better. Though professionals may have useful advice,
there are a number of ways in which the individual himself or
herself can help oneself to improve the FICO score. However,
because the exact formula is not known, the following
suggestions are not guaranteed to be sure shot successes, but
nevertheless are likely to result in a better credit
score:
Check Credit Reports to
Eliminate Flaws
This is the first
strategy to pursue in order to improve a FICO score as
recommended by almost every credit repair organization and
credit bureau. Over and above this, you could employ all or
some of the following methods:
1. Get your free
annual reports by writing directly to the credit bureaus, or
going to the website www.annualcreditreport.com.
2. Locate any inaccuracies in your reports;
this often helps since credit reports have a notorious
reputation for having a substantial amount of inaccuracies.
Check all bits of information, not just information marked
negative since even seemingly harmless incorrect neutral
information can weigh negatively on your report. For instance,
if your credit limit is stated incorrectly low, it will appear
that you are using a higher percentage of your total capacity
which would in turn lower your score.
3. Bring to the
notice of the relevant authorities and dispute these
inaccuracies as soon as you can. You may take the matter up
with the creditors directly or with the bureaus. Creditors
often tend to have live operators while bureaus do not, so you
can choose as to whom it would be easier to for you to
contact.
Many sources recommend
filing disputes with bureaus through certified return receipt
mail and prefer this mode over the one involving creditors.
Disputes can also be filed on the credit bureau's websites,
although the options are not very flexible on these sites.
This generally works for information that is genuinely
bogus.
Punctuality
It is needless to say
that punctuality will help improve your FICO score. Although
punctuality may not help in the short term, over the course of
some time, say a year, paying bills on time will increase your
score by roughly 30 points, and more importantly, will prevent
your score from dropping further.
- Paying bills on time
is important, since any payments more than a month late will
affect the credit score. You need to note that a bill issued
on March 15 with a due date of March 31 for instance, does not
become a month late until April 30; however, if you have the
means to pay, it is best that you do so earlier rather than
later. Even a single late payment can result in a drop in your
credit score by over 20 points!
- Payments made after
the due date have an increasingly bad effect on your score, so
it is best advised to pay off late bills as soon as possible,
you can also try negotiating with service providers to have
derogatory remarks taken off your report. In addition to this,
ensure your account does not get into the collection
department's lists since having such accounts are much worse
than late payments. Accounts usually go into collection status
after about six months of non-payment which means you have
ample time to ensure you do not enter this bracket.
- Set up as many
automated payments as possible since forgetfulness is
definitely not reason enough to compromise on a good credit
rating! This will help avoid neglecting to pay a bill in the
future, one must however remember to maintain enough funds in
the bank account while making such payment commitments and
also ensure that the address for each of your accounts is
updated from time to time. Payments made via the internet are
also much quicker and safer than relying on the postal service
to get your payments across in time.
-Paying bills before the
due date also helps better your score, since this will lower
the total interest charged, which in turn would reuduce your
debt to credit limit ratio.
Removing Derogatory
Statements
- It is important that
one never gives up negotiating with collectors and businesses
to remove any late payments or collections statuses from a
credit report. Often, collectors are more than happy to take
negative notices off a credit report in exchange for prompt
payment. It is also important for consumers to obtain any such
agreement in writing, since once the collectors have been paid
off it is next to impossible to have these derogatory
statements removed.
- Be aware of the
statute of limitations on any debt you are attempting to clear
by dispute and in such a scenario, contacting a collector may
be akin to awakening the proverbial sleeping dog. The statute
of limitations is defined as the period of time set by a
state's law, within which a creditor may file a lawsuit to
enforce its legal rights. Once the period of the statute has
expired, the creditor can no longer sue on the account. For
instance, if you live in California, which has a four year
statute of limitations on written contracts, and your last
payment was due on May 20, 2002, but you failed to make that
payment, it is advisable to wait until May 21, 2006 to contact
the collector to dispute, or attempt to negotiate the payment
of a small amount in an attempt to settle the debt and have
them delete the account from the credit agency records. In
addition to this, if the creditors know the statute has run
over, there is a possibility that they may be less inclined to
even respond to a dispute. If this occurs, the credit
reporting agency must delete it from your record. It also
helps to be aware that in many states making even a small part
payment on the account or even, in some cases, promising to
make a payment, may cause the statute's time period to start
all over again, which would not be the most desirable of
situations.
- It is common sense to
realize that businesses usually remove negative remarks in
exchange for more business. This tends to work best when the
credit branch of the business is closely connected to the
sales branch, and when you happen to be a significant
customer. Businesses understandably, often have little
interest in preserving the accuracy of a customer's report for
other businesses to review.
- If you have federal
student loans that fell into default, it might help to pursue
loan rehabilitation policies. Labels of collection or default
can be removed from a loan's history with regular payments
over the course of a year, however, this needs to be arranged
for ahead of time.
- Per-campus student
loan programs do often make exceptions and remove negative
remarks if you manage to find the right person to take care of
this for you. A good justification for a late payment like non
receipt of the bill never hurts and might just see you
through, but also do remember that most excuses do not have
legal merit and you can surely expect responses which imply
that it was your responsibility to pay, even if the bill never
arrived. It is vital to appear appealing to human decency and
sense of campus community and in spite of this if lower
ranking officials refuse to help, letters to higher ranking
campus officials do usually find success.
- You have nothing to
lose by being polite, especially when you are at the receiving
end; it helps to remember that nothing is gained through
combativeness or disrespect.
-When none of
the above work, the only option you are left with is to
threaten and / or pursue legal action. Collectors and
businesses have nothing to gain by reporting negative
information about you and would never do this with the
intention of maligning your financial character. Moreover,
since even a minor legal interaction can cost thousands of
dollars, most businesses and creditors would rather remove
items than deal with a lawsuit.
- If none of the above
approaches apply or if you are faced with failure while trying
to implement each of the modes listed above, you are left with
the option of filing disputes of negative marks on a credit
report. Even if the negative marks are accurate, some
creditors do fail to respond to disputes in a timely fashion,
which in turn removes negative marks. Rather than pay the
postage it takes to respond, some creditors tend to disregard
any communications regarding paid accounts. It is considered
mail fraud to falsely dispute an item, but as long as you
claim to believe an item was never late, you can surely feel
free to dispute.
Decreasing Credit
Capacity Used
Decreasing the ratio of
debt to credit capacity consists of two major approaches which
are of increasing the total capacity and decreasing your
debt.
- It helps to strive to
increase limits on credit cards. The FICO formula weighs the
ratio of balances to the total available credit, hence if
credit limits are increased while balances stay the same, this
ratio drops and your score will increase. If possible, one
must also try to increase limits without triggering credit
checks, as a credit check may drop the existing score by a few
points.
- Use your good
relationships with banks and other businesses to your
advantage. Banks have been known to remove late notations for
good customers. When a consumer is turned down for credit
cards elsewhere, such bank will often provide a low-limit
credit card. This card will increase capacity by decreasing
the capacity used ratio, even if it is only by a small amount.
- Consider the option of
secured credit cards, these cards factor into credit scores in
a manner identical to unsecured cards. If a consumer opens a
$2000 secured credit account, the resulting credit report will
make it appear that someone has trusted that consumer enough
to extend him or her credit, and thereby increase your
capacity by $2000.
- Pay down the sum of
all balances without fail so that you are using the least
total capacity. For instance, using only 30% of your capacity
will trigger a reduction in score; 50% is more severe, and can
cause a drop of over 10 points while 75% is a severe red flag.
A revolving balance of 0% has a slightly lower benefit as
compared to a small percentage.
- It also helps to pay
down each individual balance. It makes sense to move balances
between cards so that no single balance is at more than 30% of
its capacity at any given point in time. The 30% line may at
times be difficult to reach, in such situations try to
increase credit limits, or at least reduce card balances to
less than 75% of capacity. This however contradicts the advice
many credit companies give while trying to rope in new
customers to transfer balances, since managing line usage
below these thresholds will lead to a higher score than
consolidating everything into one credit line and roughing it
out. This will require more bills to be paid each month, which
in turn requires extra work on the part of the consumer.
- If you are considering
a mortgage refinance, you may be able to move some credit card
debt to your home loan or at other times by withdrawing
equity.
- You also need to keep
an eye on how student loans are reported since these loans
have a notorious reputation of being reported multiple times,
making one's monthly payment obligations look much higher than
they actually are. This can both have both positive and
negative effects - while a credit report will show more
obligations, on the other hand if these loans are in good
standing, you will show a good repayment history. If a loan is
reported as paid late multiple times, you need to ensure the
removal of duplicate entries of negative remarks.
Minimize Damage in Tough
Times
- Attempt to negotiate
with your creditors, discussing your situation and expressing
the willingness to pay often goes a long way in salvaging the
situation. If you can commit to a firm repayment schedule,
creditors have been often found to be more than willing to
skip reporting any delinquency.
- If you have lapsed or
failed to pay on time, sometimes the lender will forgive late
fees and marks under certain conditions that they deem to be
genuinely worthy of an excuse. Typically this implies that you
have not abused this privilege and that, you have paid a
reasonable sum, and requested that the late charges be
forgiven. This may also prevent them from reporting it to any
agencies. The best you can do to avoid this situation is, if
you know that you will not be able to make a payment on time,
make arrangements with the creditor in advance as soon as
possible.
Limit Credit
Enquiries
- Avoid causing
inquiries to be posted to one's credit report since credit
score is affected adversely by recent inquiries made against
one's credit report for the purpose of evaluating an applicant
for creditworthiness, including insurance. The credit score is
not affected by obtaining a copy of one's own credit report,
neither is it affected by promotional inquiries made by direct
marketers such as credit card companies who send out
prescreened direct mail offers; and not even by account review
inquiries made periodically by your own financial institution
to manage the ongoing risk of your account. Only the action of
applying for new credit or insurance creates a hard inquiry,
as it is termed, on one's credit report which affects the
score. This normally drops a FICO score by roughly 5 points,
which remains for as long as two years.
- While applying for
credit, ensure you refuse to allow the creditor to check your
credit until the latest possible stage of your transaction.
While shopping for a mortgage for instance, it helps to
generate your own FICO score and use that score in
discussions.
Revolving
Credit
Revolving credit is a
type of credit that does not have a fixed number of payments,
as against installment credit. Typical characteristics of
revolving credit are:
- Payments are made by
the borrower based only on the amount they have actually used
or withdrawn, plus interest.
- The borrower may repay over
time, subject to any minimum payment requirement, or in full
at any time.
- Use or withdrawal of funds up to a
pre-approved credit limit by the borrower.
- The amount of
available credit increases and decreases as funds are borrowed
and subsequently repaid.
- The credit may be used
repeatedly.
Identity
Theft
Identity theft or
identity fraud is not considered a technically correct term to
be used by the media to describe this type of a crime, tort or
other harmful act by deliberately impersonating an individual.
Most commonly, this term us used in relation to credit card
fraud, although mortgage fraud, and also gaining illegitimate
access to the finances of a specified targeted person or a
frame of a targeted person falls within what mass media
reports of identity theft have included. Less heard of
instances of identity theft are to enable illegal immigration,
terrorism, and more rarely for espionage, or changing identity
permanently. It may also take on the garb of a means of
blackmail, especially if medical privacy or political privacy
has been breached, and if revealing the activities undertaken
by the thief under the name of the victim would have serious
implications like the loss of a job or the break-up of a
marriage. While identity theft appears to cover the entire
spectrum of crimes committed while pretending to be someone
else, it is only used to describe those situations where the
person being impersonated has no knowledge of the person
pretending to be them, or else does not approve of their
actions. Hence for example cheating on an exam or at a driving
test is not considered to be a case of identity
theft.
Since identity theft is
so broad a concept, any discussion of it must quickly narrow
down to the more specific cases like credit card fraud.
Likewise any proposed remedy of identity theft is in actuality
only a remedy for a specific case of identity theft, with the
rather unachievable exception of 100% perfect verification.
Biometrics is considered to be such a technology, but in
reality risk worsening the situation leading to reverse burden
of proof problems in courtrooms as biometrics can also be
tampered with as part of an attack. Techniques for obtaining
identification information range from the crude means like
stealing mail or rummaging through rubbish (referred to also
as dumpster diving in the United States of America) or
stealing personal information in computer databases, to
infiltration of organizations, via their websites or
otherwise, that store large amounts of personal
information.
Identity theft is
generally committed as the result of a serious breach of
privacy. Except for the simplest credit-related cases, it is
usually not possible without breakdowns in
- customer privacy, in
which case the consequences may be limited to fraud on only
one corporation or so, typically the one that leaked the data
in the first place, for example account numbers.
- consumer privacy,
which is more serious a matter, where credit card numbers or
other generally-useful identity data are stolen and used
widely.
- client confidentiality
and political privacy, making it very easy to effectively
impersonate someone, by using confidential information that an
ordinary impersonator would not normally have access to.
How Accurate is the term
Identity Theft?
The term identity theft
is regarded inaccurate by many since it is merely a relatively
new term for fraud where an individual is impersonated. This
is based on the reasoning that clearly, a person's identity is
not something that can be stolen, and individuals subject to
fraud do not cease being who they are. Further, the use of
this term suggests that the victim of such crime should
usually be the individual who is being impersonated. While it
may certainly be true that this individual may be caused a
certain amount of trouble, like being pursued by debt
collectors, the real victim is actually the creditor who is
being defrauded. It should be hence be strongly emphasized
that the impersonated individual does not have the liability
for any crimes fraudulently carried out under their name. Some
creditors may well attempt to put pressure on that person,
claiming that they are liable and merely attempting to claim
that their identity has been stolen as a ruse to get out of
paying the creditors what they owe them. In such cases it
should be strongly borne in mind that it is for the creditor
to prove that the debt is owed by the impersonated individual
- and not the individual themselves and they have no right
what so ever to penalize the victim unduly.
The Consequences of
Identity Theft
In many parts of the
world, identity theft has earned the dubious distinction of
being the fastest growing offence. However, in the United
States of America, a longitudinal 2005 study by Javelin
Strategy & Research has shown that the crime had leveled
off since a 2003 study from the Federal Trade Commission was
released in the year 2003. The most recent U.S.A. Javelin data
also showed that a shocking 9.3 million individuals or 4.25%
of all adults are victims of identity fraud on an annual
basis. In the United Kingdom in the year 2005 the consumer
group which issued a report claiming that one in four people
had been victimized by identity theft, or knew someone who had
been so. This misleading claim linking victims with those who
know victims in a single statistic had achieved wide
publicity. The Home Office in Britain which does not collate
data on identity theft nonetheless claims that the activity is
reaching epidemic proportions.
It is difficult to
efficiently quantify the extent of real personal privacy
breaches, since the laws requiring disclosure of such
instances are only coming into existence.
Factors attributing to
the Crime
Instances of identity
theft have been seen to increase as the willingness of lenders
like issuers of credit cards to extend credit without physical
human contact, the ability to transact sales and other
business at a distance (over the internet and via telephone),
and the availability of personal information, and its huge
volume held by third parties, has increased.
In the United States of
America for instance, extremely personal information like
mortgage details, social security numbers, and driving license
details are publicly available. Such sensitive information is
far harder to obtain in most other countries, instead it is
typically held by numerous government and private sector
bodies, and is consequently available to their many employees
and other associate organizations. One of the matters of
particular concern is the comprehensive personal financial
information and other related data held by credit reference
agencies. The proliferation of junk mail from many of these
organizations often includes name and address, and this has
aggravated the situation.
In the United Kingdom,
companies such as those engaging in car hire services, car
dealerships, solicitors and banks now make it a point to
routinely take a copy of identity documents as a mandatory
condition before doing business. Such actions are restricted
by the fifth principle, in particular of the Data Protection
Act passed in the year 1984 and as per this, data subjects
namely consumers in this context may demand that any copies
made be destroyed after a reasonable amount of time, in this
example once the vehicle has been returned, and accepted back
as being in the same condition it was supplied in. As a result
of the data protection legislation in the United Kingdom many
organizations now require telephone callers to disclose
personal details such as date of birth and mother's maiden
name as a means of identification before they will enter into
discussion of personal effects. This provides eavesdroppers an
easy opportunity to collect this vital data. As a consequence,
more people are now giving password responses on being asked
for such information, for instance, by telling the bank that
their mother's maiden name is a password rather than 'Smith'.
Though this makes no big difference while being eavesdropped,
by using different passwords with different companies, the
value of information gained though eavesdropping can be
compartmentalized and restricted in that sense.
According to the Javelin
study, identity fraud crimes in the United States of America
now total a whopping $52.6B annually which is up 2.3% from the
previous survey, with a per-individual total of $5,686 per
victim. The Javelin random-sample study also showed that
individual victims in the U.S.A. spend an average of about 28
hours restoring their affairs, while the majority of their
costs are reimbursed by financial providers, who in turn pass
much of the cost on to merchants or other service
providers.
Contrary to popular
belief, illegal access to personal information is usually
gained through traditional means such as paper financial
statements, checks or credit cards, and the perpetrator is
often someone previously known to the victim, such as a
friend, family member, or acquaintance. It is rumored that
some of the local authorities in England have their rubbish
sorted for recycling by convicts or jail inmates, which
represents an additional risk. This type of identity theft
suggests that privacy guard strategies will not solve the
problem and that it is the promiscuous nature of transactions
at a distance without actual physical human contact, that
enables the fraud to e committed. However, if we ban all
business from being done online or by phone, then the economy
will be seriously harmed, so the solution must lie in serious
unbreakable encryption with randomly generated codes and a
dual key system. Either this, or a secure line in conjunction
with biometric verification and a secured un-hackable database
of such biometric data in a central site.
Country
Dependence
It does seem at times,
that the prevalence of identity theft and the seriousness of
typical cases are quite dependent on the country and the legal
system and commercial habits existing there. Most countries in
Continental Europe, for instance, require their citizens to
own ID cards which are needed to prove one's identity on
numerous occasions, like opening or even accessing bank
accounts, renting cars, checking in at hotels etc. As ID cards
are in general hard to counterfeit just like currency, and one
usually has to physically show the card, it requires
substantial criminal effort to commit fraud. Being used to
this standard, businesses are less likely to accept an
identity verification by means of a semi-secret personal
information such as social security numbers to ascertain one's
identity. It could be owing to this that it is also less
common to do business by phone as it is in the United States
of America for instance.
Hence, the threat posed
by relatively simple identity theft, which relies on obtaining
semi-secret information such as social security or credit card
numbers then depends on how much can be done with this
information. Is it, for example, possible to open an account
using false ID in the form of a stolen Social Security Number,
and by doing so wreck the victim's credit record? Do banks
accept credit card payments without signature or a numeric
Personal Identification Number? Differences in this kind of
legal framework may explain the large differences in damages
due to identity theft in different countries.
Rigorous research has
shown that there are some methods that have been proven to be
most effective at preventing identity theft or fraud. Here are
a few precautions one can take against identity
theft:
- Freeze your credit, if
such a facility is available in your state, since with a
credit that is freeze, no one can succeed in opening any form
of credit in your name.
- Request your own
credit report systematically, say each year or at shorter
intervals, and check the reports for inaccuracies and new
lines of credit issued that you did not request. If you have
been the target of identity fraud in the past, check the data
every six months or interval shorter than that. In the United
States of America for instance, you are permitted a free copy
of your credit report once a year from each credit reference
agency, in a bid to help the cause of victims of identity
theft.
- Minimize the use of
the postal service to send or receive financial documents,
checks, and have your name removed from junk mail lists; it
has been found that almost 8% of identity fraud results from
stolen mail. Try and mail letters personally from the post
office. In a bid to minimize pilferage of valuable documents,
the Postal Service of the United States of America requires
mails heavier than 16 ounces or 454 grams to be presented
face-to-face but never dropped off in collection boxes. As a
rule, one must never pass your mails to strangers not in
postal uniforms even if they have postal identifications. In
America, where standalone mailboxes are common, it would be a
good idea to install a lock on the box and regularly collect
delivered mails as soon as possible.
- Check your bank
accounts regularly, preferably each week online or at an ATM.
It has been seen that over 70% of instances of identity fraud
is detected by the victim, and victims who do so through
electronic methods suffer losses of less than 1/8th that of
those who rely on paper statements for monitoring account
activity.
- Stick to using
reliable ATM's at reputable sites only. Always scrutinize your
surroundings for anything suspicious and watch out for any
suspicious attachments to any ATM that may steal
information. For instance, if the interior of a bank is
closed but an indoor ATM is still accessible with a card,
refuse helping any stranger to enter. If in doubt, do not use
the ATM but report the problem promptly.
- Watch your
surroundings while entering sensitive codes of information at
an ATM or on a telephone keypad and ensure you enter sensitive
pieces of information with touch-tone and not voice entry;
hide what you type on a keypad from others who could look over
your shoulder.
- Do not use wireless or
cellular phones to talk about sensitive information, instead
use a wired phone connected to the ground or encrypted
internet access for financial transactions.
- Shred credit-card
receipts, used checks, junk mail and other such documents, as
they may contain private information.
- Be careful never to
give out personal information in response to telemarketers and
delete all e-mails that claim to be from your bank or any
other financial services provider asking you to log in using a
hyperlink embedded in the e-mail message. If in doubt as to
the legitimacy of such requests, make it a point to use a
telephone to call marketers or financial providers back rather
than directly responding to the telemarketer or company that
called or emailed you. Such theft of crucial identity data is
called phishing and is on the rise in today's internet age.
- While shopping online,
make sure the company is one of good repute and displays an
approved security symbol. Also, make sure you log out of the
site when you are done with the transaction.
- Watch your
surroundings while using a credit card at any checkout
counters or similar places as some tech savvy identity thieves
use cell phones with cameras to steal others' credit card
numbers and expiration dates. This is the reason why certain
stores now prohibit taking pictures and videos without consent
from the management.
- If you know you
already are a target, keep copies of police reports and
records of who you talked to and when handy, so that you can
use these to back up the claim of fraud. Individuals who
consider themselves at higher risk of identity fraud should
consider purchasing commission-based credit monitoring
services, which will notify you of any unsolicited new
accounts or credit inquiries that are being made on your
behalf.
- Limit the amount of
personal information you publish on the web; small fragments
of vital information here and there could be enough for
someone to impersonate you in many ways. Be especially careful
with information used as security keywords for banks, like
your mother's maiden name and give your bank a different word
or a password instead of the real maiden name.
- As a rule, do not
divulge personal information such as date of birth to
organizations that have no requirement of it; nearly all
commercial organizations come under this bracket.
- Avoid routinely
carrying identity documents unless obliged by law to do so.
- Restrict persons from
copying your identification documents. If commercial
organizations require you to submit a copy as a condition of
doing business either refuse to do business with them, or
retrieve the copy when your business ends and a written
statement that they have not taken further copies should also
be obtained.
- If someone calls you
claiming to be from one of the financial institutions you do
business with asking for personal information, as a rule do
not give it to them. After asking them why they require the
information, hang up, and then call the institution back using
contact information from a source other than the caller.
- As a general rule,
avoid doing business with those that come to you. This could
be anything ranging from tele-marketing or
tele-charity-donations, to offers in E-mail-which is usually
categorized as SPAM, to door-to-door solicitation, and so on.
If you want something, its safer if you find the business or
company.
- When asked for your
mother's maiden name, do not supply your mother's maiden name.
Instead supply a different password for each company
requesting this information, and make it understood that the
information you are supplying is a password, not your mother's
maiden name.
In specific, for
citizens of the United States of America:
- Avoid ordering checks
pre-printed with your driver's license or social security
number. If you can keep your address also off them, opt to do
so.
- Avoid carrying your
social security card unless absolutely required. For instance,
certain state motor vehicle offices require first-time
applicants for driver licenses to show their social security
cards. Don't give out the number unless it is absolutely
necessary or legally required by say employers, landlords etc.
In states where your driver's license number is your social
security number, be equally careful about who sees your
license as well.
In today's world,
a good credit score often goes a long way in establishing a
good profile of you and hence it is imperative that one
exercises extreme caution while handling all matters in
connection with this. With a little caution, perpetrators of
identity theft can be kept at bay and your interest
protected.